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Author Archive for: "hgadmin"
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By hgadmin
In
Posted April 8, 2020

Will I see transaction history for my checking or savings account at the time of conversion?

A limited amount of history will be converted (from January 1, 2020 – May 8, 2020). We recommend that you print your history if you need it, or have copies of your previous statements.

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By hgadmin
In
Posted April 8, 2020

Who should I contact if I have additional questions about the May 8th systems conversion?

Our SmartBank Client Services Team is happy to answer any questions you may have regarding the acquisition. You may reach us at 866.290.2554. Please refer to page 6 for SmartBank Client Services hours.

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By hgadmin
In
Posted April 8, 2020

What innovative new products does SmartBank offer?

We are excited to introduce to you all of the innovative products SmartBank offers including Debit Card Controls, Mobile Check Deposit, FREE checking accounts, and our SmartBank app, to name a few!

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By hgadmin
In
Posted April 8, 2020

How will this affect my online banking, bill pay, and automatic payments?

Progressive online banking will no longer be available beginning at 3:00pm CST, Friday, May 8th. Progressive Bill Pay will be unavailable beginning Thursday, May 7th at 8:00am CST. Beginning at [...]

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By hgadmin
In
Posted April 8, 2020

Will I receive new checks?

Not immediately. You may continue using your Progressive Savings Bank checks until you are ready for a re-order. At that time, visit your local branch or contact our Client Services Team by [...]

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By hgadmin
In
Posted April 8, 2020

Will I receive a new debit card?

Yes, you will receive a new SmartBank MasterCard debit card by mail beginning on April 27th. A few days after you receive your new card, you will also receive a new Personal Identification Number [...]

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By hgadmin
In
Posted April 8, 2020

How will this affect my loan?

The acquisition will not have any impact on your existing loan rates, terms or conditions. Beginning Monday, May 11th, loan payments can be made via online banking, in-branch, by automatic [...]

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By hgadmin
In
Posted April 8, 2020

When will the acquisition be finalized?

The bank acquisition will be finalized at close of business on Friday, May 8th.

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By hgadmin
In
Posted April 8, 2020

Will my bank routing number change?

Yes, the routing number will be changed to 064209216. Please do not give out this routing number to merchants until after Monday, May 11th.

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By hgadmin
In
Posted April 8, 2020

Will my account number(s) change?

The majority of account numbers will not change. In the instance of a duplicate account number, you will be notified.

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